Recently I read an article in my trade/ industry that the franchise framing/craft stores are selling a version of high quality museum glass, passing it off as the Real Deal, or their own personal version of it.  However, what these franchise stores have purchased is a flawed quality, lower standard glass, and are selling it to their customers.  The customer is unaware of the differences in glass, and paying the same price for as an independent would charge for the  Real Stuff.

Confusing?  On the premise that an educated consumer is the best consumer, I feel it is important to let the client know that they have choices.  They are not locked in to what I feel.  The client at Little Conestoga Picture Framing leaves knowing that they made good choices about their art and why.  They also know that they are getting what they paid for.

Consider your passionate, Local Independent Framing Expert, and be assured you are getting what you pay for.

A while ago when a client came to me with an order to cut just mats and glass, I didn't think anything about the frame.  he had purchased the frame at a "big box" store and spent quite a bit on it.  I often do fill in orders, where only the mat or glass is needed.

Two years later, he called on me to say the frame that "I did" was splitting at the corners and falling apart.  After looking at it, I remembered the scenario.  In an effort to save money, and get the "70% off", he purchased the frame, but went elsewhere for the rest of the work ( me). But the frame was of very poor quality, and nothing I would have represented.

The philosophy of our studio is to try to offer the client a little more than the other guys, absorb the details and little things, and try to deliver a hassle free product.  I quoted him an inclusive price that beat out the single price of only the frame.  Had he started out with the entire project in one place, he could have saved time, money, aggravation, and the inconvenience of doing it all over again a couple years later.  All those things add up to expensive mentally, physically, and through his wallet.

When you pay for quality, you only cry once.